In Order to automatically send refunds to eBay you will need to link your PayPal account to SellerExpress. This process is easy and this helpfile will show you how to do this.
First open the eBay Account Settings Screen (Settings, eBay Account Settings). Click on your eBay account to expand this and show your eBay settings. You'll notice the Paypal API boxes at the bottom, see the image below.
You'll need to get these details from PayPal and bring them into SellerExpress. This is an easy process, just follow the steps below,
- Login to your PayPal Account
- Click on this link
- Select 'Option 2', 'Request API Credentials'
- Once these are displayed copy paste the API Username, Password and Signature into the right fields in SellerExpress.