What Do Order & Item Status' Mean?

SellerExpress uses a number of status' to track how far along an order or item within that order are in being processed. Below is a brief explanation of each,
  • Pending: The order has been received within SellerExpress and you haven't processed it
  • Picking: The order has been printed on a picking list and is being processed
  • On Hold: The order has been placed on hold. 
  • Refunded: The order has been cancelled and refunded
  • Dispatched: The order has been dispatched
Notification of status changes are not sent to your marketplace with the exception of Refunded (sent as a cancellation + refund) and dispatched (sent as product marked dispatched).

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